Returns and Refunds Policy

In adherence to health and safety regulations, we do not accept returns, refunds, or exchanges on any orders and products.

It is your responsibility to ensure the correct sizing of your nails and to verify all order details prior to purchase.

Each set is custom-made to your specifications and may vary slightly in design and color due to lighting and screen differences.

 All sales are final

By completing your purchase, you confirm that you have read, understood, and accepted The Cox Studio Returns and Refunds Policy.

Shipping Terms and Conditions

The Cox Studio's liability ceases once the goods are handed over to the shipping courier. For registered and tracked shipments, An Post will provide compensation if the item is not received by the addressee, subject to their conditions.

Please contact us via email to jenifercox@thecoxstudio.com if you do not receive your parcel within 10 working days (Ireland) or 15 working days (International) of the shipping confirmation.

For untracked delivery options, we assume no responsibility for damage or loss, as such matters are beyond our control. We strongly recommend opting for tracked delivery to ensure accountability.

Product Use Notice

Our products are designed for their intended use only. Carefully read and adhere to the provided instructions and warnings. Consult a healthcare professional if you have known allergies or medical conditions prior to use. Our products are not intended to diagnose, treat, cure, or prevent any disease. We disclaim liability for any damages resulting from misuse or mishandling. Store products in a cool, dry place and out of reach of children. Discontinue use and seek medical advice if you experience any adverse reactions.